JCapper Message Board
AskWoody on Win10 1809 upgrade
|| AskWoody on Win10 1809 upgrade
|By Woody Leonhard, Columnist, Computerworld | Oct 6, 2018 6:16 AM PT|
Microsoft yanks buggy Win10 1809 upgrade, leaving zapped files in its wake:
"I’ve been covering reams of bugs in 1809 on AskWoody, but the worst problem is with deleted data files. As I explained on Thursday, many people report that the upgrade to 1809 wipes out all files in the \Documents, \Pictures, \Music, and \Videos folders. The folders are still there, but nothing’s in them.--end quote
Combine that with Microsoft’s self-granted permission to install the Win10 1809 upgrade on any computer that “Checks” for updates and you have a potent recipe for disaster. Nobody knows how many hapless Win10 users clicked “Check for Updates” and discovered that all of their Documents and Pictures were blown away.
There’s a way to recover the deleted files, most of the time, using Recuva. But Recuva doesn’t work all of the time (it has difficulties with solid state drives), even in the best of situations. This isn’t the best of situations.
If you were eager to believe the breathless reviews about a product that’s marginally better than what you have already – and you trusted Microsoft enough to install it on your machine as quickly as you could – consider it a lesson learned.
[ Got a spare hour? Take this online course and learn how to install and configure Windows 10 with the options you need. ]
This time the problem is particularly dire, because it's unclear how Microsoft is going to restore data it deleted."
|This isn't some minor problem. It's a Windows Update that's deleting personal stuff: pictures, music, videos etc. from people's hard drives.|
I started publishing early versions of JCapper back in 2003.
Before that I did contract programming for Fortune 500 companies.
I've published close to (if not more than) 1000 JCapper program updates over the past 15 years.
I test each program update to the best of my ability before it goes out.
I'm only human and sometimes I do make mistakes. And if I'm being honest, some have been downright embarrassing. (At least to me.)
But I catch 99% of said mistakes during testing (before a program update goes out.)
In post #9 at a thread at Paceadvantage.com - headhawg linked to an article that suggests Microsoft has known this Windows Update has been causing people to lose personal files for at least THREE MONTHS.
Data-deletion bug forces Microsoft to suspend rollout of Windows 10 update:
"Making this worse is that the bug does appear to have been reported. Numerous reports in Feedback Hub, Microsoft's bug-reporting tool for Windows 10, complain of data deletion after installing preview releases. None of the bug reports appears to have many upvotes, and the reports generally lack in detail. So just as with the more recent reports, they make it hard to pin down the root cause. But it's obvious that, at the very least, something was going wrong and that it was important enough that it should have been investigated and addressed.--end quote
Compounding this issue is that Microsoft's rollout of version 1809 was already unusual. For reasons unknown, Microsoft didn't release this update to the Release Preview ring, so the most realistic installation scenario—someone going from version 1803 to 1809—didn't receive much testing anyway. And all this is against the longer-term concern that Microsoft laid off many dedicated testers without really replacing the testing that those testers were doing."
I can't imagine a scenario (as in ever) where, once there's even the slightest chance one of my program updates is causing personal files to disappear from hard drives -- I knowingly allow people to continue downloading that program update.
As a software developer, the instant you see evidence of something like that:
You take the link down and (as much as it hurts) you warn the entire user community.